Last Updated: October 07, 2026

Shnider Law Firm, PC respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information obtained through our website, legal services, consultations, intake process, communications, and business operations.

Our website Terms of Service separately govern website use and participation in our SMS program.

Read our Terms of Service

1. Information We Collect

We may collect personal information when you:

  • Visit our website;
  • Complete a contact or intake form;
  • Request or attend a consultation;
  • Communicate with us by telephone, email, chat, or text message;
  • Retain the firm;
  • Submit documents, evidence, or other case-related materials;
  • Make a payment; or
  • Otherwise interact with the firm.

The information collected may include:

  • Name;
  • Address;
  • Email address;
  • Telephone or mobile number;
  • Date of birth;
  • Contact and communication preferences;
  • Consultation and appointment details;
  • Information relating to a legal matter;
  • Court, arrest, charge, and case information;
  • Communications and documents submitted to the firm;
  • Billing and payment information; and
  • Other information reasonably necessary to evaluate an inquiry or provide legal services.

2. Sensitive and Case-Related Information

When evaluating or handling a legal matter, we may collect sensitive information such as:

  • Government identification information;
  • Financial records;
  • Criminal-history or arrest information;
  • Medical or mental-health information;
  • Immigration information;
  • Employment information;
  • Family or relationship information;
  • Information about witnesses, alleged victims, or opposing parties;
  • Attorney-client communications; and
  • Evidence and other confidential case materials.

We use sensitive information only as reasonably necessary to evaluate inquiries, provide legal services, maintain records, comply with professional obligations, or protect legal rights.

3. Information Collected Automatically

When you use our website, we and our service providers may automatically collect:

  • Internet Protocol address;
  • Browser and device information;
  • Operating system;
  • Referring website;
  • Pages viewed;
  • Links selected;
  • Dates and times of visits;
  • General geographic information;
  • Website interaction information; and
  • Cookie or similar technology identifiers.

We may use cookies, analytics tools, call-tracking technologies, pixels, and similar technologies to operate and improve the website, understand visitor activity, measure advertising performance, and protect against misuse.

4. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries;
  • Conduct conflict checks;
  • Evaluate potential matters;
  • Schedule consultations and appointments;
  • Provide legal services;
  • Manage client files and legal matters;
  • Communicate with clients and prospective clients;
  • Request documents or information;
  • Process payments;
  • Maintain legal, financial, and business records;
  • Improve our website and services;
  • Measure website traffic and advertising performance;
  • Protect our systems and information;
  • Prevent fraud or unauthorized activity;
  • Comply with legal, ethical, and professional obligations; and
  • Carry out purposes disclosed when the information is collected.

5. How We Share Information

We may disclose personal information to third parties when reasonably necessary for our legal services or business operations.

Service Providers

We may share information with providers that assist us with:

  • Website hosting and maintenance;
  • Contact forms and website chat;
  • Intake and customer-relationship management;
  • Case and document management;
  • Telephone, email, and SMS communications;
  • Call tracking and analytics;
  • Appointment scheduling;
  • Payment processing;
  • Cloud storage;
  • Information technology and cybersecurity; and
  • Other administrative, technical, or professional services.

These providers may access, process, or store information to perform services on our behalf, subject to applicable confidentiality, contractual, security, and legal requirements.

Legal Representation

When reasonably necessary for a legal matter, information may be disclosed to:

  • Courts;
  • Prosecutors;
  • Government or law-enforcement agencies;
  • Opposing parties or counsel;
  • Co-counsel and contract attorneys;
  • Investigators;
  • Experts;
  • Interpreters;
  • Process servers;
  • Witnesses;
  • Medical or treatment providers; and
  • Other persons involved in the representation.

Any disclosure is subject to applicable laws, privileges, ethical duties, court rules, and professional responsibilities.

Legal and Business Reasons

We may also disclose information:

  • At your request or with your consent;
  • To comply with a subpoena, court order, law, or legal process;
  • To satisfy ethical or professional obligations;
  • To investigate fraud, misuse, or security incidents;
  • To protect the rights, property, safety, or security of the firm, its clients, or others; or
  • In connection with a lawful merger, restructuring, sale, or transfer of business assets.

6. SMS and Mobile Information

When you voluntarily opt in to receive text messages, we and the providers operating our messaging systems may collect and process:

  • Your mobile number;
  • Your contact record;
  • The date, time, and source of your consent;
  • The consent language presented;
  • Messages sent and received;
  • Delivery and error information;
  • Support requests; and
  • Opt-out records.

This information may be used to deliver communications, maintain consent records, process opt-out requests, troubleshoot delivery issues, prevent misuse, and comply with legal, carrier, and messaging requirements.

Mobile information, text-messaging originator opt-in data, and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

This restriction does not prevent us from providing mobile information to telecommunications providers, messaging platforms, intake providers, case-management providers, or other service providers that process the information on our behalf to operate and support our communications.

Additional SMS program details, including message frequency, rates, support, and opt-out instructions, are provided in our Terms of Service.

7. Cookies and Tracking Choices

You may be able to block or limit cookies through your browser settings. Disabling cookies may affect the availability or performance of certain website features.

Our website may not respond to every browser-based “Do Not Track” signal because no universally accepted response standard currently applies.

8. Data Security

We use reasonable administrative, technical, electronic, and physical safeguards designed to protect personal information from unauthorized access, loss, disclosure, alteration, or misuse.

These safeguards may include access controls, authentication measures, secure storage, encryption where appropriate, confidentiality requirements, system monitoring, backups, and incident-response procedures.

No website, email, cloud system, telephone system, or text-message transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries;
  • Evaluate or provide legal services;
  • Maintain case and client records;
  • Document consent and communication preferences;
  • Satisfy legal, ethical, insurance, tax, and professional requirements;
  • Resolve disputes;
  • Enforce agreements; and
  • Protect the firm’s rights.

Retention periods vary based on the nature of the information, the legal matter, applicable law, professional obligations, and business needs.

10. Your Privacy Rights and Choices

Subject to applicable law and legal exceptions, you may request that we:

  • Provide information about personal information maintained about you;
  • Correct inaccurate information;
  • Update your contact information;
  • Delete certain personal information;
  • Limit certain uses or disclosures; or
  • Update your communication preferences.

We may retain information when required by law, court rules, professional obligations, litigation holds, record-retention duties, contractual requirements, or the need to establish or defend legal claims.

We may need to verify your identity before processing a privacy request.

11. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website without appropriate authorization.

Information about minors may be collected when necessary for legal representation or when provided by a parent, guardian, client, witness, or other authorized person.

12. Third-Party Websites

Our website may link to websites operated by third parties. We do not control and are not responsible for the privacy, security, content, or information practices of those websites.

You should review the privacy policy of any external website you visit.

13. Attorney-Client Confidentiality

This Privacy Policy describes our general information practices. It does not limit any greater confidentiality, privilege, or professional duty that applies after an attorney-client relationship has been established.

Submitting information through the website or communicating with the firm does not, by itself, establish an attorney-client relationship or make every communication privileged.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

15. Contact Information

Questions, concerns, or privacy requests may be directed to:

Shnider Law Firm, PC

181 Devine Street

San José, California 95110

Phone: (408) 438-5491

Email: info@shniderlaw.com